Congratulations on the purchase at the Ashford Residences. A new home is a place to make new memories and for dreams to come true. Here is to the start of a beautiful new adventure! We have no doubt you will enjoy not only your new home but also your new neighbourhood well into the future.
The Ashford Residences offer an unrivalled lifestyle, a rare chance to live somewhere truly special. As you settle into your new residences and to ensure you get the most out of what is on offer, please take time to review the following guide.
First 7 Day Checklist (Terrace Homes)
Review and action the items noted in the First 7 Day Checklist provided at your Pre-Settlement Inspection.
Review Owner's Manual
The owner's manual provides valuable information about your new home. It is a guide to moving in, establishing your service accounts, and caring for your home. The owner's manual also includes essential items such as manufacturers' instructions, operating manuals, and warranties for your home.
Ashford Club Access
As a part of your key handover, you would have received two (2) access fobs to the Ashford Club. Hold the fobs over the reader at the entrance door to enter the club and the gym. The fobs will only work during the club's opening hours – 5 am – 10 pm.
Please contact the community manager for all fob related enquires, i.e., damaged, lost, or for additional fobs.
Important Contacts
Community Manager:
For all general enquiries, maintenance and repairs, community infrastructure (electricity, water, sewer, stormwater), and letting needs
[email protected]
Body Corporate Manager:
For all strata management enquiries, i.e., insurance, committees
(07) 3220 9400
[email protected]
Mirvac Customer Relationship Team:
For all settlement and defect enquiries
[email protected]