It has come to our attention again that several residents are struggling with their house numbers, particularly finding it hard to order an Uber/taxi and arrange mail delivery. This is often a challenge for new developments.

To establish a new lot, whether within the Ashford Residences or another development, an assessment is carried out by both Brisbane City Council and the Titles Office. Once Council has completed their assessment, the Titles office reviews and formalises your new lot. At the same time, Council approves the final Survey Plan, they also allocate a number to your lot. For Ashford, this number is your Lot/10 Murphy Court, Everton Park. There is often a lag from this time to when the new addresses are filtered through the relevant mapping databases.

At this time, information is also passed on to the Department of Resources. The Department of Resources assigns a dollar value to your lot. This value is then sent to Council, and your rates account is created. Once complete, all aspects of your new lot is finalised. The Department of Resources is facing a backlog of new and existing lots, with owners challenging their new land valuation, for assessment. As such, there is a delay in assigning your lots their value.

Councils and the Queensland Government Mapping are showing your lots without the numbering.

Unfortunately, this process is out of Mirvac’s control. Please note the process of getting your lots initially through Brisbane City Council’s and the Titles office assessment has been completed.

We understand there may be some frustration as a result of this delay. However, we appreciate your patience and understanding as the governing authorities continue to work through their process.